Synopsis
To be sucecssful at work, adults need to know how to communicate with their supervisors and co-workers as well as how to communicate and act professionally. This book, Job Success, equips students with these skills and more.
Each chapter features full-colour photos, charts, and diagrams; key terms are defined for each lesson; it includes information on promising career path, review exercises are available at end of each chapter.
Topics covered in the readings and activities include:
Workplace policies
Resolving conflicts
Customer Service
Performance Reviews
Leadership and Teamwork
Understanding pay cheques